Frequently Asked Questions

FAQs

About Funtastic International?

Please refer to the About Us page.

What type of products do you carry?

We are a leading company in the Philippines of fine and carefully designed children’s toys, bags, accessories, and books showcased by our many brands. We also carry brands that cater to young adults and adults young at heart.

How do I apply to become a retailer or a reseller?

Become a reseller by contacting us at customercare@funtasticinternational.com or call us at +632 8556 9915 up to 19.

Do you ship nationwide?

Yes we deliver anywhere in Greater Metro Manila either directly or in partnership with delivery service providers depending on the volume of orders placed. Provincial and International deliveries are fulfilled either through a nominated carrier or forwarder of the client or in partnership with a trusted delivery service provider.

I forgot my email and my password is there any way to recover it?

You can recover your password here.

I think my account is being used by someone else?

You can opt to change your password anytime. Kindly contact support for any transactions you did not make.

What do I do if my question is not covered here?

Our Customer Service Team would be glad to help you, please send us an email at customercare@funtasticinternational.com or call us at +632 8556 9915 up to 19.